119報案APP | 165反詐騙

因應智慧型手機普及化且APP使用廣泛，消防署在108年規劃設計全國版的「119​報案APP」，增加119報案途徑，強化受理民眾報案即時定位，縮短受理時間(尤其 ...

因應智慧型手機普及化且APP使用廣泛，消防署在108年規劃設計全國版的「119報案APP」，增加119報案途徑，強化受理民眾報案即時定位，縮短受理時間(尤其郊區及山難)，提升派遣效率，並可由報案民眾提供現場照片及影像，使119指揮中心人員隨時掌握現場狀況。另該APP亦提供簡訊報案功能，增加聽語障人士報案管道，保障弱勢族群之權益。

In response to the popularization of smartphones and the widespread use of APPs, the Fire Department planned and designed a national version of the "119 Report APP" in 108, adding 119 reporting channels, strengthening the real-time positioning of reports received by the public, shortening the processing time (especially in suburban areas and mountain disasters), and improving Dispatch efficiency, and the people who report the case can provide on-site photos and videos, so that the 119 command center personnel can keep track of the on-site situation. In addition, the APP also provides a newsletter report function to increase reporting channels for the hearing impaired to protect the rights of disadvantaged groups.